IFS Banking Specialist

Alireza Khaliqyar
Sun, Mar 24 2019 3:10 PM

Publish Date

Sun, Mar 24 2019 12:00 PM

Closing Date

Sat, Mar 30 2019 12:00 PM

Location

Kabul

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Date Posted:	Mar 23, 2019	Reference:	MCIT-IFS-001
Closing Date:	Mar 30, 2019	Work Type:	Full Time
Number of Vacancies:	2	Gender:	Any
Functional Area:	Accounting/Finance	Nationality:	Afghan
Salary Range:	As per NTA salary scale policy	Years of Experience:	5 Years
Contract Duration:	1 Year	Extension Possibility:	Yes
Contract Type:	Short Term	Probation Period:	3 months
Required Languages:	Dari, Pashto, English

About Ministry of communication and IT:

The vision of Ministry of Communication and IT (MCIT) for Afghanistan is a thriving the digital economy and information society powered by knowledge and the innovative use of information and communication technologies to strengthen our country’s economy, improve public services, increase productivity, create jobs, and improve the lives of all Afghans.

To provide ease of access to a reliable and cost effective ICT infrastructure and quality e-service delivery. Promote sustainable development of the country’s ICT sector. Improve ICT services and make available the latest technological innovations. Meet the public expectations for ICT and as a whole contribute to the socio-economic development and transformation of the existing economy into a digital economy.

The goals and mandate set for MCIT for the upcoming 5 years are:

· To provide strategic leadership and supervision in ICT, Information and National Guidance for sustainable development;

· To develop an inclusive knowledge based society via provision of high quality broadband services throughout the country;

· To provide guidance and strategic direction on access to public information, postal service, telecommunication, information and communication technology and digital media;

· To transform the existing manual, time-consuming and costly government procedures into more efficient electronic processes;

· To facilitate the private sector development and attraction through provision of required government based services and support for ensuring their inclusion in digital economy;

· Facilitate digital connectivity, Internet and cost-effective access to information and communications infrastructure and services throughout the country;

· Promote the utilization of ICT as a cross-cutting issue in all sectors, to enhance the accelerated socio-economic growth and development through dissemination of public information and provision of innovative information and communication technologies;

· Formulate and implement policies of postal public services, electronic public services, and information technology and communication technology;

· To guide, deliver and supervise the information services, new technology, communication and postal services to Government ministries and departments, both locally and externally;

· Facilitate and reduce the administrative burdens to attract investments, both domestic and foreign and promote the creation of jobs;

Facilitate and lower down the administrative burdens to attract investments, both domestic and foreign to promote creation of jobs.

Job Summary:

The IFS Banking Specialist will work under direct supervision of the IFS Project Manager and report on his activities/accomplishment directly to the IFS Project Manager, projects coordinator, Afghan Post Director and minister office. He/she will perform the following duties but not limited to:

· Advise customers on different services offered by IFS to meet their needs;

· Manage customer accounts; open, close and oversee transactions;

· Ensure compliance of IFS services as per national organization requirements;

· Assists Specialists/Bankers in account set-up by completing administrative forms and records, ordering necessary paperwork, ordering checks and making the initial opening deposit for the client;

· Present financial products and services to existing and prospective customers;

· Completes daily maintenance to client’s accounts such as, change of address, check reorders, ordering copies of statements, and changing signers;

· Processes client requests by mail such as, deposits by mail, transfers and setup or cancellation of automatic withdrawals;

· Resolve issues with IFS services and accounts;

· Researches and resolve customer account problems by communicating with departments on check encoding errors, deposits not credited and interest adjustment;

· Proactively engage with clients in all areas uncovering IFS needs, providing help and advice, as well as identifying sales and referral opportunities;

· Respond to client-initiated contact, assisting them with a full range of IFS transactions;

· Actively listen and engage clients in conversation to further understand their individual needs;

· Assists the Manager in overseeing, planning and executing strategic initiatives to enhance and improve the Electronic Banking systems and services provided;

· Cultivate and maintain relationships with partners to make the most of business opportunities and referrals;

· Reviewing client accounts and plans on a regular basis to understand if life or economic changes, situational concerns, or financial performance necessitate changes in their plan;

· Analysing financial data received from clients to develop strategies for meeting clients' financial goals;

Any other duties assigned by the IFS Project Manager.

Skills Required:

Financial Management

Requires travel to provinces:

Skills Description:

Education:

Advance University Degree (Master’s or bachelors) in Banking and Finance, business administration, economic or any other relevant field.

Experience:

With master’s and bachelor’s degree minimum 5 years relevant professional experience is required with government or international agencies.

Skills & Competencies:

Experience and knowledge of proposal writing, policy development and analysis;
Ability to provide vision, anticipates problems, and offer problem resolution;
Ability to plan, develops, and evaluates programs.

Language Requirements:

Fluency in English, and proficiency in Pashto and Dari.

Duties & Responsibilities:

Advise customers on different services offered by IFS to meet their needs;